Terms & Conditions

1. The ParkwayCares Membership Programme (the “Membership”) of Parkway Hospitals Singapore Pte Ltd (“PHS”) is governed by these Terms & Conditions.
2. The submission of an application for Membership is deemed to be an acceptance of these Terms and Conditions.

A. Membership Eligibility and Registration
1.   Applicants must be at least 18 years of age.
2.   An invitation for Membership shall be sent via email or through phone call.
3.   To apply for Membership, applicants must complete a mandatory registration online and confirm acceptance of the applicable Terms and Conditions.
4.   An email notification will be sent to the applicant to notify them that their registration is successful together with the membership e-card.
5.   Membership is non-transferable and non-assignable and may only be used by Members themselves.
6.   PHS reserves the right to refuse or reject any application for Membership.
7.   Whenever there is a change of personal particulars, it is the Member’s sole responsibility to update their Membership record in the ParkwayCares Members’ Portal at www.parkwaycares.org or inform the ParkwayCares Team at parkwaycares@parkwaypantai.com

B. Membership tiers
Basic member- 500 complimentary points will be awarded to all members upon registration
All new members will be enrolled as a basic member upon registration.

C. Earning points
1.   Members can earn points based on the list in Appendix A.
2.   Membership points are valid for 24 months from date of issuance.

D. Claiming the Rewards
1.    Members may redeem their points for rewards at www.parkwaycares.org under the Rewards section (Rewards will be activated in Phase 2). PHS will notify all members when rewards are launched. 
2.    Members are solely responsible for making reservations and for confirmation of services provided by PHS participating merchants or partners.
3.    Members are required to present their Membership e-cards to enjoy privileges and/or discounts in the PHS participating partners.
4.    The privileges and/or discounts will be extended only to the Members whose name appears on the Membership e-card.

E. General Rules
1.   Your Membership e-card remains the property of PHS. Use of your Membership e-card constitutes acceptance of the benefits, privileges and the terms and conditions listed herein.
2.   PHS reserves the right to correct any Member statements or point accruals or balances that are incorrect due to processing errors.
3.   PHS reserves the right to amend the rules, restrictions, programme benefits and special offers without notice. PHS is not responsible for participating partners’ withdrawal from the programme or Partners’ reward cancellation, which may affect the rewards offered. PHS reserves the right to terminate the ParkwayCares Membership Programme at any time.
4.   PHS makes no warranties or representations, whether expressed or implied, and expressly disclaim any and all liability (including consequential damages) with respect to the quality of goods or services claimed, redeemed and/or enjoyed through the ParkwayCares Membership Programme. All conditions, warranties or other terms implied by law are excluded to the fullest extent permitted by applicable laws and regulations. 
5.   Fraud or abuse concerning the use of points by any member shall result in the immediate termination of the Membership.
6.   In the event of any dispute, the Member agrees to submit to the exclusive jurisdiction of the courts of Singapore.
7.   ParkwayCares Membership Programme is a program operated by PHS. Upon applying for Membership, you consent to PHS’ collection and use of the data required for the Membership. PHS is committed to maintaining the confidentiality of your personal data.
8.   You also consent to PHS updating you with information such as promotions, healthcare news, health talks, health and wellness events via direct mails, emails and text messages. 
9.   These Terms and Conditions are updated and effective as of 7 March 2016 and may be amended as and when required by PHS.
Appendix A
You may earn points in many ways including but not limited to the following:
1)   Upon registration as member
2)   Participation in ParkwayCares activities/events
3)   Referral of friends to join ParkwayCares events
4)   Completion of a PHS online survey/feedback form
*Other terms and conditions apply. PHS reserves the right to modify the Terms & Conditions at any time. Please speak to our ParkwayCares Team for more details.

Contact details:

Yvonne Lai
ParkwayCares Programme Facilitator
Email: parkwaycares@parkwaypantai.com
** Please note that the redemption system for the redemption of points will be activated at a later date (Phase 2). An email notification will be sent to all members when the redemption system is activated.